Business Process Flow Conditional Branching

Dynamics CRM 2015 business process flows now support conditional branching and in the process designer you now have the option to add a conditional branch to your process.

Business Process Flow Conditional Branching Joe Gill Dynamics 365 Consultant & Microsoft Dynamics MVP

You can see in the example below that I have added a number of branches to a Case process so that the users are guided down a different route dependent on the case type.

Business Process Flow Conditional Branching Joe Gill Dynamics 365 Consultant & Microsoft Dynamics MVP


Adding the branch conditions is all done through point and click in a similar fashion to business rules however you can choose to use an “or” condition which is not supported in business rules.

Business Process Flow Conditional Branching Joe Gill Dynamics 365 Consultant & Microsoft Dynamics MVP


Branching is a great addition to Dynamics CRM 2015 allowing conditional branching to be easily added to a business process flow. However the conditions are restricted to checking values of the current record and you would have to use javascript if you wanted more complicated branching logic.


 

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